ORCA QUALITY SERVICES
Services
OrcaQS makes quality risks visible, separates defects at the source and turns field operations into traceable reports without slowing production flow. Each service is delivered with clear inspection criteria, trained teams and QMS reporting discipline.
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Preventive Services
Sorting and Rework Services
Visual controls, dimensional controls, electronic part updates and repairable part rework are performed with OEM-level quality awareness.
- When to use it
- When nonconformity risk must be separated quickly within a lot, shipment or production flow.
- Output
- OK/NOK separation, reworked product records, defect classification and shift report.
Quality Firewalls
Quality firewalls are created according to supplier or OEM standards to support controlled product shipment.
- When to use it
- When a second assurance point is needed before recurring defects reach production or the customer.
- Output
- Controlled pass area, daily performance data, defect trend and shipment approval records.
Recall Services
Rapid separation, tracking, reporting and corrective action coordination are provided for nonconformities detected in the field.
- When to use it
- When urgent product screening is needed at the customer field, warehouse or after shipment.
- Output
- Affected product list, inspection result, action status and closure report.
Logistics Support & PSS
Part shipment for analysis, spare sub-part supply, replacement support and inspection device delivery processes are coordinated.
- When to use it
- When quality operations require part movement, analysis shipment or field replacement support.
- Output
- Part movement records, delivery tracking, replacement status and support report.
Control Services
Pre-Shipment Controls
Quality checks are performed on vehicles or ready-to-assemble products before shipment.
- When to use it
- When a final quality assurance point is required before products reach the customer.
- Output
- Shipment conformity record, nonconforming product separation and inspection report.
Incoming Quality Controls
Products released to production are sorted, inspected and reported during incoming quality.
- When to use it
- When supplier products must be verified before entering the production line.
- Output
- Lot-based inspection results, nonconformity records and supplier feedback data.
Process Controls / SPC
Inspection and sorting operations are carried out beside the line, in warehouses or during production.
- When to use it
- When process variation must be followed and action taken before defects grow.
- Output
- Process control data, trend tracking, operator records and action list.
Metrology Services
Destructive Inspections
Destructive inspection processes are coordinated with agreed laboratories and test equipment upon customer request.
- When to use it
- When product strength, section, welding or material performance needs to be verified.
- Output
- Test plan, sample tracking, laboratory result and evaluation record.
Non-Destructive Inspections
Non-destructive inspections are performed using selected test and control methods without damaging the product.
- When to use it
- When surface, dimensional or functional inspection must preserve product usability.
- Output
- Inspection result, nonconformity image, serial/lot record and report.
Education Services
Quality Education
Introductory, intermediate, advanced and expert trainings strengthen the quality standard of field teams.
- When to use it
- When field teams need a shared quality language, awareness and reporting discipline.
- Output
- Training attendance record, topic set, evaluation and development recommendation.
5S Education
5S practices are delivered to support order, cleanliness and sustainable working discipline.
- When to use it
- When inspection area order, safety and operational efficiency need improvement.
- Output
- 5S checklist, field observation note and improvement actions.
Problem-Solving Education
Problem-solving trainings cover root cause analysis, action tracking and continuous improvement.
- When to use it
- When recurring quality problems need root cause and action discipline.
- Output
- Problem-solving template, action matrix and follow-up method.